Government, business and educational employees - returning to work due to injury - make up a large percentage of our clientele. We also work directly with insurance companies and rehabilitation providers to ensure that employees are smoothly transitioned back to work - using voice recognition technology.
Occupational overuse syndrome (OOS) is an increasingly common injury in the workplace. OOS is also known as repetitive strain injury or RSI. It is caused by repetitive movements or awkward postures. Changes to workplace design and practices can alleviate or prevent the condition. We have also worked closely with employees with various disabilities from accidents and so on. This has included Australian Defence Force (ADF) personnel and various Police Services around the country.
Speech recognition has proved to be an effective tool in helping those employees to return to work.
Speech recognition has proven to be a critical asset for modifying workplace practices to minimise or reduce workplace injuries from RSI and occupational overuse syndrome.
RETURN TO WORK PACKAGE
Many of our clients require Dragon as a tool to assist them with a return to work after an injury. We work closely with OH&S providers to ensure that a fully comprehensive package is available to ensure their transition to speech recognition is as smooth and efficient as possible. Below is an example package that we have provided to hundreds of clients:
Dragon NaturallySpeaking Professional
12 Months Help Desk Phone/Email Support
2-4 hours Remote Training or Onsite Training (depends on location)
A suitable approved Dragon Microphone
PACKAGE COST : By Quotation
This package has been highly successful in assisting employees in returning to work. All training is completed remotely or onsite depending on the client's location. This package has been especially popular in government return to work cases.
OHS Feature Article from the Canberra Times
The below article was printed in the Canberra Times as part of their feature on Occupational Health and Safety. It was written to explain how speech recognition can be used to assist in a return to work programme.
"Speech recognition has proven to be a cost-effective and reliable tool as a component of a return to work programme. Now with the recent release of Dragon Naturally Speaking, it’s even faster to training user, and the enhanced accuracy makes users even more productive.
Dragon NaturallySpeaking is a natural language speech recognition software package that works within a Windows environment. It enables the user to interface with their computer by simply speaking normally.
For users with injuries, this can be a vital tool that can assist with the rehabilitation process. If an injury prevents effective use of the mouse or keyboard, Dragon NaturallySpeaking can allow a user to work very effectively by using their voice as the input device. You can dictate directly into Microsoft Word, Microsoft Outlook, Chrome and Internet Explorer. It can also be used with a range of other Windows-based applications.
Using Dragon NaturallySpeaking can greatly reduce the user’s reliance on the keyboard and mouse. Given sufficient tr, ining you can almost completely eliminate these devices.
There are several important components that need to be considered before looking at speech recognition as a tool to help with the rehabilitation process.
1. Software selection. It is important to select the correct version to suit the needs of the user.
2. Hardware selection and compatibility. The user's computer needs to have the correct hardware in order to run the software efficiently. This advice is available from our website.
3. Microphone Selection. The latest digital USB microphones allow the user to have clear, crisp audio input into the speech engine. This is critical in achieving high accuracy.
4. User Training. This is the most critical component. It is very important that new users receive quality on-site training on how to use Dragon NaturallySpeaking in the most effective way.
5. Helpdesk support. Everyone needs help with their computer every now and again.
6. Ongoing follow-up support. At Voicerecognition.com.au we like to follow up the users after they have completed the training programme to ensure that they have continued to use the software effectively. All of these components are critical in the use of speech recognition as a tool for the rehabilitation of injured employees."