Microsoft · Nuance · Dragon Medical One

Australia's official Dragon Medical One distributor

Voice Recognition Australia has supplied, deployed and supported Dragon since 2003. We are the largest Dragon distributor in the Southern Hemisphere, and more Australian clinicians run Dragon Medical One through us than through any other partner.

We hold Nuance's highest partner tier and a direct reseller relationship with Microsoft, so licensing, integration with your clinical software and second-level support all go through the proper channel, with an Australian team on the phone.

Voice Recognition Australia, certified Microsoft and Nuance Platinum Partner for Dragon Medical One
Since 2003Authorised Dragon partner
40,000+Customers supported
15,000+Dragon users
15 minTypical support response
Russell Bewsell, founder and CEO of Voice Recognition Australia
"I started working with Dragon in 1998 and founded Voice Recognition Australia in 2003. Since then we've put Dragon Medical into state health departments, pathology groups and thousands of practices. The job is the same every time: license it correctly, set it up properly the first time, and answer the phone when something breaks."
Russell BewsellFounder and CEO, Voice Recognition Australia

Our credentials

Partnered with Microsoft and Nuance

These relationships are why we can license Dragon Medical One correctly, escalate problems to the right people, and keep your deployment supported for the long term.

Nuance Platinum Partner

Awarded Nuance's highest partner tier.

Dragon Certified Solutions Partner

Certified to deploy, configure, train and support the full Dragon range.

Authorised Microsoft reseller

A direct commercial relationship with Microsoft for Dragon Medical One, so licensing and second-level support go through the proper channel.

ORdigiNAL partner

A global value-added distributor working with Microsoft on Dragon Copilot, which adds a second layer of delivery and support.

Who we work with

Trusted by Australian health services

Australian doctor dictating clinical notes with Dragon Medical One

Our Dragon Medical clients include the New South Wales, Queensland, Victorian and Northern Territory health departments, Primary Health Care, Sonic Healthcare, QML Pathology and thousands of general and specialist practices.

That work covers emergency departments, pathology, radiology and private rooms, where documentation speed flows straight into patient care.

What you get

Why clinicians choose Dragon Medical One

Easy and quick to use

Clinicians open the client app, place the cursor where they want the text, and dictate straight into the electronic patient record.

One voice profile everywhere

A single cloud profile follows the clinician across desktops, laptops, virtual desktops and mobile devices, so there is no retraining when they change workstation.

Fits your infrastructure

Deploy through VDI, as a virtual app, or install locally in minutes. Updates are automatic, which means less work for IT.

Meets security demands

Speech data travels over 256-bit encrypted TLS channels into Best Practice, Genie, MedicalDirector, Epic, Cerner, MEDITECH and dozens of other clinical systems.

Usage insights

Dragon Medical Analytics shows time spent documenting, so practice managers and health services can track adoption and productivity.

Smartphone as microphone

The PowerMic Mobile app turns a clinician's phone into a secure wireless microphone for ward rounds or catching up from home.

Doctor reviewing AI-generated clinical notes

What's next

Dragon Copilot arrives in Australia in early 2027

Microsoft's Dragon Copilot is coming to Australia in early 2027, adding ambient AI note generation on top of Dragon Medical One's dictation. As a Microsoft partner, we'll support Australian practices moving onto it.

See it in action

Dragon Medical One demonstrations

Talk to an Australian Dragon Medical One specialist

Ready to buy Dragon Medical One?

Licensing, installation, training and Australian support from one team.

Buy Dragon Medical One Our partner credentials

Or call 1300 255 900