Terms, Conditions and Refund Policy

1. Dragon Medical subscription packages are for a period of one year unless otherwise specified.

2. If you wish to cancel your order before the one year period has ended,  then 30 days notice is required via email.

3. A pro rata refund will then be applied to the subscription based on the 30 day notice end date.

4. $200 cancellation fee will be deducted from the refund for handling, setup and transactional costs.

5. Unused training is non-refundable.

If there is a dispute of any kind, we will work with the you to achieve a fair resolution. Our goal is complete customer satisfaction.

Should you have any questions about your DMO subscription, please do not hesitate to contact us on 1300 255 900.