Terms and Conditions

Last updated: 26 August 2025

Contracting Entity. These Terms and Conditions (“Terms”) govern your use of the software, services, websites and related materials provided by VoiceRecognition.com.au Pty Ltd (“Company”, “we”, “us”, “our”). “Software” includes Speech Recognition Cloud, WhisperTyping, and any associated apps, plug-ins, models, APIs, and documentation.

Acceptance of Terms. By downloading, installing, accessing, or using the Software, you agree to these Terms. If you do not agree, do not download, install, access, or use the Software. Your continued use constitutes acceptance of any updated Terms.

Eligibility. You represent that you are at least 18 years old and have the legal capacity and authority to enter into these Terms on behalf of yourself or the entity you represent.

Licence. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Software for your internal purposes. You must not copy (except for a reasonable backup), modify, adapt, translate, reverse engineer (except to the extent permitted by non-excludable law), decompile, disassemble, or create derivative works from the Software.

Account & Access. You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account. You must promptly notify us of any unauthorised access or security incident.

High-Risk and Professional Use Disclaimer (all product tiers). Important Notice: This software is not designed for use in high-risk contexts (for example, medical, legal, or financial decision-making, life-support, emergency communications, or safety-critical systems). You are responsible for independently verifying all outputs. Misrecognition or AI errors may occur. The Software does not provide medical, legal, financial or other professional advice. Do not rely on the Software as the sole basis for clinical or professional decisions. To the maximum extent permitted by law, you release the Company from any and all claims, losses, or liabilities arising from clinical, professional, or high-risk use across all product tiers.

Your Data. You retain ownership of content you input into the Software. You grant us a worldwide, non-exclusive licence to host, process, and use your content solely to provide, maintain, secure, and improve the Software and related features. You must ensure you have all necessary rights and consents (including from data subjects) for any personal or sensitive information you process with the Software.

Privacy. Our collection and use of personal information is described in our Privacy Policy. By using the Software, you consent to such collection and use. Where required by law, you are responsible for providing notices and obtaining consents from end users.

Third-Party Services. The Software may interoperate with third-party services, models, or platforms. We are not responsible for third-party services and disclaim all liability arising from their acts, omissions, or terms.

Trademarks & No Affiliation. “Dragon”, “Nuance”, “Microsoft”, and other marks are the property of their respective owners. We are independent and not affiliated with, endorsed by, or sponsored by those parties.

Payment, Trials, and Subscriptions. Fees (if any) are payable in accordance with the pricing presented at purchase. Trials or beta access may be time-limited and can be changed or withdrawn at any time. Subscriptions automatically renew unless cancelled in accordance with the applicable cancellation process before the renewal date.

Beta and Pre-Release Features. Some features may be labelled beta, preview, or pre-release. Such features are provided “as is”, may contain defects, and may be modified, suspended, or discontinued at any time.

Updates. We may update the Software automatically. Some updates may be critical for security or functionality. Continued use after an update constitutes acceptance of the update and any accompanying changes to these Terms.

Acceptable Use. You must not misuse the Software, including by violating applicable law; infringing intellectual property or privacy rights; uploading harmful code; attempting to bypass security; or using the Software to build competing products using our confidential information or non-public interfaces.

Intellectual Property. We and our licensors own all rights, title, and interest in and to the Software and underlying technology. Except for the licence expressly granted, no rights are transferred or implied.

Warranties and Consumer Guarantees. Except for any non-excludable guarantees under the Australian Consumer Law (ACL), the Software is provided “as is” and “as available” without warranties of any kind. Where warranties cannot be excluded under the ACL, our liability is limited, at our option, to resupplying the services or paying the cost of having the services resupplied.

Limitation of Liability. To the maximum extent permitted by law, the Company will not be liable for indirect, consequential, special, exemplary, or punitive damages; loss of profits, revenue, data, or goodwill; or business interruption, even if advised of the possibility. To the extent liability is not excluded, our aggregate liability arising out of or in connection with the Software or these Terms is limited to the greater of (a) the amounts you paid to us for the Software in the 12 months preceding the claim, or (b) AUD $100.

Indemnity. You indemnify and hold the Company and its officers, employees, and contractors harmless from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your content, your use of the Software, or your breach of these Terms or applicable law.

Suspension and Termination. We may suspend or terminate access to the Software immediately if you breach these Terms or if required by law or to address security risks. Upon termination, your licence ends and you must cease using the Software.

Export and Sanctions. You must comply with all applicable export control and sanctions laws and must not use the Software in violation of such laws.

Governing Law and Venue. These Terms are governed by the laws of Queensland, Australia. The courts of Queensland have exclusive jurisdiction in respect of any dispute arising from or in connection with these Terms, subject to any non-excludable law.

Changes to Terms. We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date. Your continued use after changes take effect constitutes acceptance.

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Contact. VoiceRecognition.com.au Pty Ltd — Email: info@voicerecognition.com.au

Important Notice (all tiers). This software is not designed for use in high-risk contexts (for example, medical, legal, or financial decision-making). You are responsible for independently verifying all outputs. Misrecognition or AI errors may occur.