Dragon is an advanced speech recognition application. It has many features and can be challenging to setup for maximum accuracy.
New users often require help to setup and configure the software to achieve optimum accuracy and results - in the shortest possible time. We can't always come to you, so we use the latest technology in remote access to assist you in setting up and training Dragon.
This support package is for NON-MEDICAL DRAGON products only.
TeamViewer: Voice Recognition Australia uses an industry standard remote support/training application called TeamViewer. It's secure, trustworthy and we will simply email you a link so you can access the program. You will see 100% of what we do on your screen, so there no need to be concerned about this remote technology.
Voice Recognition Australia has a technical support team that have been trained by Nuance. So for a hourly fee you will receive remote training and technical support.
We can remote train any Dragon Naturally Speaking user in Australia with an internet connection. So it does'nt matter if you are in Melbourne, Sydney, Brisbane, Perth, Hobart or Adelaide - we can help you with Dragon.
Our remote training & technical support is available 9am-5pm Mon-Friday, however you need to book in at advance when possible. Urgent technical issues can usually be booked immediately (call us), training session will need to be scheduled in advance by contacting or calling us.
“Hi Russell, Just a brief email to say thank you for helping me get Dragon NaturallySpeaking version 13 going. Having muscular dystrophy, I have become very dependent on using speech recognition for my communications on my PC. Thanks to Julea for organising the help. Thanks Neville”